How It Works
Once you have purchased our support package, we'll invite you to our project management board.
Each support hour consist of two 30-minutes blocks. If the task on-hand only requires 30-minutes to complete, you can use the 2nd block for another support task.
Support Areas
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WordPress Setup
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WordPress Themes
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Performance Optimization
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Issues / Errors
How does it benefit website owners?
Faster turnaround time.
Handled by experts.
What's included in our Support Services?
Page & Post
- Create or update page content
- Create lead generation page
- Upload new / update blog post
- Upload new / update WooCommerce product
Plugins & Theme
- Setup WordPress plugins
- Setup WooCommerce
- Editing CSS file
- Diagnose and fix website errors
Others
- WordPress Setup
- WordPress Backup & Migration
- Website Speed Performance
- Search Engine Optimization (SEO) Setup
How many Support Hours do I need?
Each task may require different amount of support hours, please contact us if you need an estimate.
What's NOT included?
Our support packages does not include: Designing a new website . Custom Development (PHP, plugins, themes) . Copywriting . Web hosting fees . Theme & plugin license fees . Stock photo license fees . Third-party service fees. Fixing bugs in the theme and plugin files .